Nithin Chandra SR | Senior Designer

Some projects

Corporate ownership of a unified contact management experience across Outlook (Windows & Mac) and Microsoft Teams, overseeing a platform-wide contact store with 50+ billion records.
Product design leadership for contact management in Teams and Outlook, shaping core experiences for 50Mn+ monthly active Teams users and 2.2M+ unique Outlook users.
Strategy ownership of large-scale data quality initiatives, driving the cleanup of 1.6B+ duplicate contacts in the Microsoft Contact Store and materially improving one of the platform's highest user dissatisfaction areas.
Vision and design leadership for AI-powered experiences, including the "Meeting Recap" feature in Microsoft Teams, recognized as a global Microsoft Hackathon winning solution.
Conceptualized end-to-end long-term vision for AI-driven relationships and empathy experiences, laying the foundation for the People experience within Microsoft CoPilot.

December 2021 - Currently

SAP

July 2019 - 2021

Design leadership for the redesign of SAP Customer Sales & Service Cloud, redefining usability and visual aesthetics across core workspaces including Opportunities, Customers, Leads, and Reports.
Strategic redefinition of the Admin Space experience, improving efficiency and clarity to admins by creating an intuitive vertical navigation patterns to derive more intuitive and efficient experience.
Mentorship and coaching of junior designers, building a collaborative design culture while maintaining high standards of craft, quality, and consistency.

Ownership of product design and iconography systems, leading the creation and ongoing governance of an extensive icon hierarchy to ensure visual consistency and scalability across products.

Jan 2018 - 2019

Cerner Corporation (Oracle healthcare)

July 2019 - 2021

Conducted heuristic evaluations of SMART on FHIR applications for the Cerner App Store, identifying usability and interaction issues across clinical workflows.
Established accessibility testing processes, including color contrast analysis, visual focus indicators, and keyboard navigation testing to ensure inclusive and compliant experiences.